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Free delivery for orders over 69.99 euro.

Call Center Dictionary

Name: Call Center Dictionary
Brand: Taylor & Francis Ltd
SKU: 17869290
Price: 258.16 EUR
Availability: InStock
Author: Madeline Bodin
ISBN: 9781138412330

The Complete Guide to Call Center and Customer Support Technology Solutions

Madeline Bodin

Language

English

Book Hardback

Libristo code: 17869290

Publishers Taylor & Francis Ltd, August 2017

Call centres have become the crucial front line for managing customer relationships. This book cover... Full description

Libristo code: 17869290

624 b

258.16 €

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Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.