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A Guide to Developing Effective Call Centre Skills

Language EnglishEnglish
Book Paperback
Book Contact Jack Green
Libristo code: 06235365
Publishers Cengage, March 2000
Helps aspiring call centre representatives to optimize their success on the job. This title presents...
? points 147 b
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Helps aspiring call centre representatives to optimize their success on the job. This title presents a collection of theories about what a call centre should be. It guides the reader to success in the call centre roll.

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About the book

Full name Contact
Author Jack Green
Language English
Binding Book - Paperback
Date of issue 2000
Number of pages 240
EAN 9780176167974
ISBN 9780176167974
Libristo code 06235365
Publishers Cengage
Weight 119
Dimensions 187 x 234 x 12

Categories

Economics, Finance, Business & Management > Business & Management > Office & workplace > Office systems & equipment
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