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Customer Service Training

Language EnglishEnglish
Book Paperback
Book Customer Service Training Maxine Kamin
Libristo code: 06680577
Publishers Taylor & Francis Ltd, April 2006
Offers practical guidance to help you develop customer service training. This title features dozens... Full description
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97.18 €
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Offers practical guidance to help you develop customer service training. This title features dozens of field-tested exercises, games, activities, icebreakers and assessment instruments that also help you teach employees the importance of customer service and improve their performance.

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About the book

Full name Customer Service Training
Author Maxine Kamin
Language English
Binding Book - Paperback
Date of issue 2006
Number of pages 224
EAN 9780750663632
ISBN 9780750663632
Libristo code 06680577
Publishers Taylor & Francis Ltd
Weight 618
Dimensions 210 x 296 x 13

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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