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Designing Service Processes to Unlock Value

Language EnglishEnglish
Book Paperback
Book Designing Service Processes to Unlock Value Joy M. Field
Libristo code: 15186188
Publishers Business Expert Press, October 2016
The service process design landscape is changing, with many of the previous limitations disappearing... Full description
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The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enable

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About the book

Full name Designing Service Processes to Unlock Value
Author Joy M. Field
Language English
Binding Book - Paperback
Date of issue 2016
Number of pages 153
EAN 9781631573958
ISBN 1631573950
Libristo code 15186188
Publishers Business Expert Press
Weight 231
Dimensions 152 x 229 x 9

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
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