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E3: Cómo dise?ar y gestionar experiencias de servicios efectivas y eficientes

Language SpanishSpanish
Book Paperback
Book E3: Cómo dise?ar y gestionar experiencias de servicios efectivas y eficientes ARMELINI WILDE
Libristo code: 41604841
Publishers EUNSA. EDICIONES UNIVERSIDAD DE NAVARRA, S.A., September 2022
E3 es una metodología novedosa que ayuda a ejecutivos y dueños de empresa a diseñar y a gestionar (E... Full description
? points 56 b
22.89 €
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E3 es una metodología novedosa que ayuda a ejecutivos y dueños de empresa a diseñar y a gestionar (Experiencias) de clientes, de acuerdo con la propuesta de valor de la compañía (Efectivas) y haciendo un uso adecuado de los recursos que dispone la organización (Eficiente). Es E3 porque se necesita que las 3 Es estén simultáneamente bien gestionadas para asegurar el éxito de las organizaciones. El libro presenta el marco conceptual donde se describen las 3 Es y la relación entre estas dimensiones, un sistema de medición, una propuesta para aplicar la metodología en la práctica en cualquier organización, y tres estudios de casos que ilustran la metodología.

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About the book

Full name E3: Cómo dise?ar y gestionar experiencias de servicios efectivas y eficientes
Author ARMELINI WILDE, GUILLERMO
Language Spanish
Binding Book - Paperback
Date of issue 2022
Number of pages 200
EAN 9788431337797
ISBN 8431337796
Libristo code 41604841
Publishers EUNSA. EDICIONES UNIVERSIDAD DE NAVARRA, S.A.
Weight 425
Dimensions 155 x 230

Categories

Economics, Finance, Business & Management > Business & Management > Business innovation
Economics, Finance, Business & Management > Business & Management > Management & management techniques
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