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Emotional Engineering

Service Development

Language EnglishEnglish
Book Paperback
Book Emotional Engineering Shuichi Fukuda
Libristo code: 09201122
Publishers Springer London Ltd, December 2014
In an age of increasing complexity, diversification and change, customers expect individually tailor... Full description
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154.55 €
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In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion.§

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About the book

Full name Emotional Engineering
Author Shuichi Fukuda
Language English
Binding Book - Paperback
Date of issue 2014
Number of pages 395
EAN 9781447157144
ISBN 1447157141
Libristo code 09201122
Publishers Springer London Ltd
Weight 635
Dimensions 155 x 235 x 22

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
Technology, Engineering, Agriculture > Technology: general issues > Engineering: general
Technology, Engineering, Agriculture > Technology: general issues > Technical design
Computing & Information Technology > Information technology: general issues > Ethical & social aspects of IT
Technology, Engineering, Agriculture > Industrial chemistry & manufacturing technologies
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