Doesn't suit? No problem! You can return items for up to 30 days
You won't go wrong with a gift voucher. The gift recipient can choose anything from our offer.
Up to 30 days for returns
Throughout the book, the authors focus on the basic skills that facilitate communications in therapy (empathy, respect, authenticity, relating in the here-and-now, and confrontation) and explore specific methods of using them. These skills, which research shows are crucial to effective therapy, enable therapists and counselors to empathize in a caring way with the feelings of clients; become receptive to clients in a warm, respectful, and nonjudgmental way; constructively share feelings with clients in a natural, open manner; therapeutically utilize moment-to-moment, here-and-now interaction; make clients aware of their inconsistencies and discrepancies without arousing antagonism or defensiveness.