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Internet Banking in Sweden
Internet Banking in Sweden: An Exploratory study on its Symbiotic Benefits
English
120 b
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The growing importance of use of Internet banking as§another service delivery channel by banks to their§customers lead to a number of supposition and§deductions been made on the value creation of§Internet banking and its extent of use. In the light§of this, a profound and comprehensive study was§conducted with the aim to first, determine the extent§of use of Internet banking in Sweden, second, to§validate the conjecture and the anecdote inferences§that Internet banking provides values to both the§bank and its customers. The results provide first,§evidence of the high rate of adoption of Internet§banking in Sweden, second, the values the banks and§its customers have enjoyed since the advent of§Internet banking.
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