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Leading Loyalty: Cracking the Code to Customer Devotion

Language EnglishEnglish
Book Hardback
Book Leading Loyalty: Cracking the Code to Customer Devotion Sandy Rogers
Libristo code: 22197402
Publishers HARPERCOLLINS LEADERSHIP, April 2019
In business, if people merely like you, you're in trouble. They need to love you Learn how building...
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In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To t

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About the book

Full name Leading Loyalty: Cracking the Code to Customer Devotion
Author Sandy Rogers, Leena Rinne, Shawn Moon
Language English
Binding Book - Hardback
Date of issue 2019
Number of pages 240
EAN 9780814439395
ISBN 081443939X
Libristo code 22197402
Publishers HARPERCOLLINS LEADERSHIP
Weight 385
Dimensions 157 x 231 x 25

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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