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LEAN SERVICE

A Practical Guide for SME Owner/Managers

Language EnglishEnglish
Book Paperback
Book LEAN SERVICE Richard Keegan
Libristo code: 15995744
Publishers Oak Tree Press, June 2015
Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the de... Full description
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Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as 'value', not the business. The most successful service busin

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About the book

Full name LEAN SERVICE
Author Richard Keegan, Eddie O'Kelly
Language English
Binding Book - Paperback
Date of issue 2015
Number of pages 258
EAN 9781781191774
ISBN 1781191778
Libristo code 15995744
Publishers Oak Tree Press
Weight 367
Dimensions 156 x 234 x 14

Categories

Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
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