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This dramatisation was first seen at the Polka Theatre in 1999. For her Victorian history project, Charlie hits upon the idea of writing the diary of Lottie, a young Victorian serving girl. When her mother, Jo, loses her job as a shop manageress and starts work as a cleaner, Charlie's previously happy and comfortable lifestyle is threatened, and she finds that her own hardships and struggles are not so different from Lottie's.