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Qualitätsakzeptanz durch ISO Zertifizierung

Zur Steigerung des Gästevolumens in der mittelständischen Hotellerie

Language GermanGerman
Book Paperback
Book Qualitätsakzeptanz durch ISO Zertifizierung Marlene Gredler
Libristo code: 06948164
Publishers VDM Verlag Dr. Müller, November 2007
Für viele Hoteliers bedeutet Qualität nach wie vor hauptsächlich die Güte der Ausstattung der Hotels... Full description
? points 145 b
59.34 €
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Für viele Hoteliers bedeutet Qualität nach wie vor hauptsächlich die Güte der Ausstattung der Hotels und der Qualität des kulinarischen Angebots. In Österreich verlässt sich die Hotellerie noch immer auf die Sterne-Klassifizierung, doch das allein genügt nicht mehr. Bei einem Großteil der Hotels sind keine Alleinstellungsmerkmale erkennbar. Noch werden die Möglichkeiten eines Qualitätsmanagementsystems, zum Beispiel nach ISO, vor allem in der mittelständischen Hotellerie, unterschätzt.

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About the book

Full name Qualitätsakzeptanz durch ISO Zertifizierung
Author Marlene Gredler
Language German
Binding Book - Paperback
Date of issue 2008
Number of pages 156
EAN 9783836494922
Libristo code 06948164
Publishers VDM Verlag Dr. Müller
Weight 224
Dimensions 150 x 220 x 8

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques
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