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Real-Time Contact Center

Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

Language EnglishEnglish
Book Paperback
Book Real-Time Contact Center Donna Fluss
Libristo code: 07412579
Publishers HarperCollins, April 2018
"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will s...
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"The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.

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About the book

Full name Real-Time Contact Center
Author Donna Fluss
Language English
Binding Book - Paperback
Date of issue 2018
Number of pages 208
EAN 9780814414439
ISBN 9780814414439
Libristo code 07412579
Publishers HarperCollins
Weight 324
Dimensions 153 x 228 x 13

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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