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Satisfaction
How Every Great Company Listens to the Voice of the Customer
Language
English
English
Book
Paperback
For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and help...
Full description
Libristo code: 11118108
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55 b
55 b
22.73
€
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For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.
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About the book
Full name
Satisfaction
Author
Chris Denove, James D. Power
Language
English
English
Binding
Book - Paperback
Date of issue
2007
Number of pages
266
EAN
9781591841647
ISBN
159184164X
Libristo code
11118108
Publishers
Portfolio
Weight
272
Dimensions
133 x 210 x 19
