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This book includes the revised selected papers presented at the CCF 19th International Conference on Service Science, ICSS 2026, held in Macau, China, during May 15-17, 2025.
The 33 full papers presented here were carefully reviewed and selected from 91 submissions. ICSS features a unique mix of academic, industrial, and crossdisciplinary topics, and provides a platform for the presentation and exchange of research results and practical experiences as well as education development on serviceology.
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