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Servicing ITSM

A Handbook of Service Descriptions for it Service Managers and A Means for Building Them

Language EnglishEnglish
Book Paperback
Book Servicing ITSM Randy A. Steinberg
Libristo code: 08718903
Publishers Trafford Publishing, December 2013
What services does the IT organization really deliver? Rather than discuss the theory around what a... Full description
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What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastruc

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About the book

Full name Servicing ITSM
Author Randy A. Steinberg
Language English
Binding Book - Paperback
Date of issue 2013
Number of pages 288
EAN 9781490719566
ISBN 9781490719566
Libristo code 08718903
Publishers Trafford Publishing
Weight 420
Dimensions 153 x 231 x 19

Categories

Reference, Information & Interdisciplinary subjects > Encyclopaedias & reference works > Reference works
Technology, Engineering, Agriculture > Technology: general issues
Computing & Information Technology > Information technology: general issues
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