THE CRISIS REPLAY METHOD

A colleague says, "Everyone would be better off without me," and walks out of the room. Do you follow, wait, tell someone, or pretend you did not hear?
Most of us have never practiced that moment. We hope it never arrives, and when it does, we freeze, rush, or say the wrong thing. Standard workplace training hands you a slide deck and a phone number. It does not let you feel the decision.
The Crisis Replay Method does. You step into eleven realistic scenes at a fictional company, from a quiet teammate who has stopped answering messages to a locked office door. You choose a response, see exactly where it leads, read the debrief, and then go back and try again. Your mistakes happen on the page, where nobody is hurt.
Behind every Replay is GROUND, an original six-step sequence for the first minutes of a crisis: Ground yourself, Read the risk, Open the conversation, Understand and offer choices, Navigate support, Decompress and document. One phrase carries you through all of it: Steady first.
Inside you will find:

• Eleven Replays covering quiet withdrawal, panic attacks, anger, direct suicide disclosure, detachment from reality, trauma after an accident, confidentiality, emergency calls, return to work, and responder burnout
• A short opening scene for every chapter, a pocket card for every scenario, and a full quick-reference toolkit you can print and carry
• The Three Lanes (Stay, Link, Call), so you always know when to listen, when to connect someone to help today, and when to call your emergency number
• A facilitator guide with 30-, 60-, and 90-minute sessions, twelve extra scenarios for frontline, healthcare, retail, remote, and high-risk workplaces, a sample peer support policy, and a role-play rubric
• Crisis line and emergency resources for Canada and the United States, with guidance for other countries