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Tourist Customer Service Satisfaction

An Encounter Approach

Language EnglishEnglish
Book Paperback
Book Tourist Customer Service Satisfaction Muzaffer Uysal
Libristo code: 09406755
Publishers Taylor & Francis Ltd, May 2015
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of f... Full description
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72.51 €
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Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately care for each other. Yet

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About the book

Full name Tourist Customer Service Satisfaction
Author Muzaffer Uysal
Language English
Binding Book - Paperback
Date of issue 2015
Number of pages 198
EAN 9781138880719
ISBN 9781138880719
Libristo code 09406755
Publishers Taylor & Francis Ltd
Weight 324
Dimensions 158 x 235 x 22

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Industry & industrial studies > Retail & wholesale industries
Lifestyle, Hobbies & Leisure > Travel & holiday
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