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What you don't know is costing you a fortune.As a CEO or owner, you only see 4% of your company's problems. The other 96%? That's the Iceberg of Ignorance, and it's hidden deep within your middle management and frontline operations. While you're focused on the horizon, your profits are leaking out through the "e;Babysitting Tax"e;—the heavy price you pay for micromanagement, weak leadership, and "e;creative drowning."e;Kevin Deon Norton, founder of Brubaker Quality Control and fierce opponent of corporate complacency, is handing you the digital scalpel.
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