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Continuous improvement (CI) is a well-known approach§within total quality management. Based on it,§Continuous Improvement Behavior Model (CIBM) is a§model that put behavioral patterns in work practice§in focus, and is associated with learning process and§routines across the whole organization. The purposes§of this thesis are twofold: firstly, to analyse the§differences in CI behavior between firms in Sweden§and Hong Kong (HK); secondly, to analyse the reasons§for these differences by using Hofstede s culture§theory. This study was based on data from the 2nd§international CINet survey and IBM questionnaire§survey, limited to the culture in Hong Kong (HK) and§Sweden.
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