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Maximizing Call Center Performance

Name: Maximizing Call Center Performance
Brand: Taylor & Francis Ltd
SKU: 18170772
Price: 258.16 EUR
Availability: InStock
Author: Madeline Bodin
ISBN: 9781138412347

Madeline Bodin

Language

English

Book Hardback

Libristo code: 18170772

Publishers Taylor & Francis Ltd, July 2017

This text gives examples of how companies can leverage call centre technology to serve their unique... Full description

Libristo code: 18170772

624 b

258.16 €

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This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.